AI is not new. It has existed for decades now, showing gradual progress over the years. With the consistent growth of the on-demand industry, changing consumer behaviour, and desire for personalization, the logistics industry is constantly solving a problem of delivering products anytime, anywhere. Major trends that are converging AI into logistics are: 

• Big data 
• Rising SaaS with mobile availability 
• Self-learning systems resulting in informed decisions

Jugnoo, in particular, is amplifying human ingenuity with intelligent technology by solving complex problems like: 

• Demand prediction to reduce waste, and meet the service level agreement 
• Route and Batch Optimization to optimize operational efficiency and reducing costs 
• Merchant profiling by understanding merchant behaviour to meet the demand and reduce delivery time 
• Estimated time of arrival by utilizing data and providing faster services by adjusting supply based on the predicted demand