The Conference for Machine Learning Innovation

Bots testing Bots: From manual to automated testing for conversational AI

Session
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Join the ML Revolution!
Register until the conference starts:
✓ 50% off on all prices
✓ 10% team discount
Register Now
Join the ML Revolution!
Register until November 4:
✓ 2 in 1 conference special
✓ Save up to €220
✓ 10 % Team Discount
Register Now
Join the ML Revolution!
Register until November 4:
✓ 2 in 1 conference special
✓ Save up to €220
✓ 10 % Team Discount
Register Now
Join the ML Revolution!
Register until the conference starts:
✓ 2-in-1 conference special
✓ 10 % Team Discount
Register Now
Join the ML Revolution!
Register until the conference starts:
✓ 2-in-1 conference special
✓ 10 % Team Discount
Register Now
Infos
Thursday, November 25 2021
16:15 - 17:00

Testing is a crucial enabler for the success of chatbots and voice assistants. Doing it manually requires enormous time and effort. As DevOps and furthermore AIOps grow in importance, automated testing will remain critical to ensure that bots actually do what their designers intend. Unlike traditional software where the application follows a predefined flow, a chatbot runs without any restrictions. Talking to a chatbot has no barriers. Combining this with unpredictable user behavior, it becomes of utmost difficulty to verify the correctness of conversational AI. Training data and test sets are infinitely large. In fact, quantity plays a mature role in quality assurance for bots but makes it impossible to test manually. We will tackle the main questions arising: "Why are bots failing", "What and how should you test?" and of course, mainly "How can we automate the testing and training". In addition, you will get hands-on experience in running your first automated tests using Botium.

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Behind the Tracks